This policy applies to the SINAN TMS website, applications, and related services. By using our services, you acknowledge the practices described below.
1. Information we collect
We may collect account and contact details, company information, billing records, fleet and load data, documents you upload, support communications, device information, IP addresses, and usage data required to operate and improve the service.
2. How we use information
We use information to provide and secure the platform, manage accounts and subscriptions, process transactions, deliver customer support, communicate service updates, improve features, prevent fraud, and comply with legal obligations.
3. How we share information
We may share information with service providers that help us host, maintain, secure, analyze, and process payments for the platform. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. We do not sell personal information.
4. Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. We retain data for as long as necessary to provide the service, meet contractual commitments, resolve disputes, and satisfy legal requirements.
5. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to certain processing. You may also unsubscribe from promotional email using the link in those messages.
6. Cookies and analytics
We may use essential cookies and similar technologies to maintain sessions, remember preferences, understand product usage, and protect the service. Browser settings can be used to manage cookies, although disabling essential cookies may affect functionality.
7. Children’s privacy
SINAN TMS is a business service and is not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this policy periodically. We will post the revised version on this page and change the “Last updated” date when material changes are made.
9. Contact us
For privacy questions or requests, contact us at privacy@iraqns.com.